A few weeks ago we ordered a large delivery order, waited, no delivery, called the restaurant, the manager recall for delivery pickup, and remade our order, pickup (the second time) again was a no show. This rating unfortunately is not for the quality of the food or the staff inside the restaurant. This was my teenage grandson's attempt to do something nice for me for Mother's Day and he has lost half his savings over this.Either refund that money or reimburse us for the $164.25 plus the extra $75 it will cost us to cancel the "checks." It's been over an hour and the promised call from the owner hasn't come through yet.My family absolutely LOVES this restaurant and the food is fantastic if you actually eat in the restaurant. Your company needs to make us whole and do so immediately. She kept telling me that I had to contact my bank (it's Sunday) and cancel the "checks." Each cancellation would cost us $15 for a total of $75. Then I called and got the same person, who wouldn't give me her name or a way to contact the owner directly. He called and got nowhere with the person on the phone (who would not give her name) who said only that the owner would get back with him. The order(s) did not go through, but these five orders were all deducted from his bank account (total. He kept getting error messages and subsequently tried 5 times in total to place it. My grandson attempted to submit a single online app order for $32.85. Restaurants for Special Occasions in Melbourne.Restaurants for Group Dining in Melbourne.Asian Restaurants with Delivery in Melbourne.
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